FAQ

Home > ODM & OEM > FAQ

Q: How can I place an order?

A:

You can leave your requirements and contact information in the message inbox for an order. Please provide details of your requirements as clearly as possible, so that we can send you the offer the first time. For design or further discussion, it is better to contact us via Skype, TradeManger, QQ, WhatsApp, or other instant ways to avoid delays.

Q: When can I get the price?

A:

We usually make an offer within 24 hours after receiving an inquiry.

Q: Can you design for us?

A:

Of course. We have a professional team with rich experience in the design and manufacture of gift boxes, logos, packaging bags, and so on. Just tell us what you think and we'll help you turn your idea into the perfect product. If you have your own logo, we can provide you with personalized services. Accept ODM & OEM.

Q: How long can I receive the sample?

A:

After you pay the sample fee and send the confirmation document to us, the sample will be ready for shipment in 1-3 business days. The sample will be sent to you by express and will arrive in 3-5 business days. We can provide the sample free of charge, but you need to pay the freight.

Q: What is the lead time for mass production?

A:

Generally, products with less than 100 pieces can be completed in 2-3 days. Products with less than 500 pieces can be completed in 4-5 days, and products with less than 1000 pieces can be completed in 6-7 days. The larger the order volume, the faster the delivery time. The production and delivery time of customized samples is 2-3 days if the raw materials are complete, including plate making, production, and other steps. Delivery time of raw materials for some customized products is 7-8 days and about 10 days for special products. In accordance with customer requirements must ensure high quality under the premise of efficient completion.

Q: What are your terms of delivery?

A:

We accept EXW, FOB, CFR, CIF, etc. You can choose the most convenient or economical way.

Q: What is the way of payment?

A:

1) We accept Paypal, TT, Wester Union, L/C, D/A, D/P, MoneyGram, and so on.

2) For ODM & OEM orders, need to pay 30% in advance, and pay the balance before delivery.

Q: Are you a factoty or a international trading company?

A:

We are a factory and we can guarantee that our prices are first-hand and competitive.

Q: Where is your factory? How can I visit there?

A:

Our factory is located in Shijiazhuang City, Hebei Province, China, you can fly to Shijiazhuang Airport or Beijing Airport, and we will pick you up. Looking forward see you at the airport!

Q: How is the quality control in your factory?

A:

There are 10 steps in the quality control process of the factory, including: measure finished product size, inspect the color fastness of finished products, inspect the color difference of finished products, inspect the workmanship of finished products, inspect auxiliary materials of finished products, inspect burr adhesion of finished products, inspect the trace of the line, inspect the thread residue, inspect the product for dirt and residue, full needle inspection. To ensure that customers buy good quality products and services from us. We send each sample to the customer for approval before they place an order. Before delivery, our Aofit staff will check the quality one by one. Quality is our culture.